顧客關係管理

穿上顧客的鞋子 : POS非常服務給您非常成功 / by: (Language materials, printed)

消費者王朝 :與顧客共創價值 / by: (Language materials, printed)

7秒半抓住顧客口袋 / by: (Language materials, printed)

超越景氣的顧客服務妙點子 / by: (Language materials, printed)

顧客銀行 =Customers are your valuable resources / by: (Language materials, printed)

圖解麥當勞的開店哲學 / by: (Language materials, printed)

服務決定價格 :只要服務好, 沒有做不好的銷售 = Remarkable service / by: (Language materials, printed)

再貴也能賣到翻! : 提高客單價の黃金法則 / by: (Language materials, printed)

完全通路行銷 / by: (Language materials, printed)

叫你們店長過來 :萬名店長「解決奧客」終極密技 / by: (Language materials, printed)

弘兼憲史客訴處理入門 / by: (Language materials, printed)

極簡式行銷 = Simplicity Marketing / by: (Language materials, printed)

從心行銷 :從滿意到愛慕的服務祕訣 / by: (Language materials, printed)

跟著王牌店員這樣賣東西 : 王牌店員殺手級銷售必勝法 / by: (Language materials, printed)

行銷就是搞怪 :誰說賣東西不需要創意 / by: (Language materials, printed)

顧客滿意經營的六大觀點 : 衛南陽談顧客滿意 = Viewpoint of Customer Satisfaction / by: (Language materials, printed)

超越迪士尼 : 100分顧客滿意魔法 / by: (Language materials, printed)

如何讓顧客離不開你 : 5大力量、28堂課讓你成為不可或缺的企業 = Indispensable : How to Become Company That Your Customers Can't Live Without / by: (Language materials, printed)